Acknowledging Alarms
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If you want to acknowledge all alarms without reviewing them, click on the Acknowledge All Alarms button. All statuses will return to green. If the alarms still exist during the next poll cycle, the statuses will return to their alarm state.
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To view an updated status, click the Update button.
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If you want to acknowledge a particular alarm, select the element reporting the alarm, then click your right mouse button. From the pop-up menu, select Acknowledge Alarm.
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Note:
If the Actual Status mode is selected, the status will only appear green in the global status window, not in Unit Detail, providing the alarm you have cleared still exists.
Informational Alarms
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Informational alarms are non-critical. One or more of the following conditions have occurred:
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An error occurred on an access line.
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A configured NetView PU is not in session
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A CID or software version mismatch may exist. This can happen when you update the unit's configuration file via an NMS session. To correct this condition, reinstall the configuration via the management program.
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For additional alarm information, view the Alarm Log.